empathy map:
https://www.invisionapp.com/blog/empathy-maps-ux/?utm_campaign=Weekly%20Digest&utm_source=hs_email&utm_medium=email&utm_content=55277804&_hsenc=p2ANqtz-_v3wnCkr5QlbijB6UPJIB7h9Zv_hwQXVUBTs2YwmKgS1cDGzqSRafmZcrIhvWq1O-bukKTLboM8GcjkzaLAasEIAsnPQ&_hsmi=55277804
6 consigli per stare più tranquilli
https://www.invisionapp.com/blog/ux-design-tips/